Custom HR platforms are not sold by subscription. You pay for a fixed discovery stage, then for the build, then optionally a monthly retainer to keep it running. No licence, no per-seat fee: the system is yours.
What the product doesEnds with a decision you can act on
Scope and price fixed after discovery
Optional, cancel with 30 days notice
Project work is invoiced against a signed agreement, not charged to a card. Discovery is paid up front because it has a fixed price and a fixed deliverable. The build is invoiced by stage, so you are never paying far ahead of what exists.
The 30-day subscription refund window does not apply to project work. What happens if a project stops early is set out in the Refund Policy and in your agreement.